FAQ

Frequently Asked Questions (FAQ)

1. What sizes do Solavo Shop bed sheets come in?

We currently offer Queen (60" x 80") and King (76" x 80") sizes, both with deep pockets that fit mattresses up to 16 inches thick.

2. What materials are your sheets made from?

All of our sheets are made from 100% cotton, offering breathability, softness, and long-lasting durability.

3. Are your bed sheets safe for sensitive skin?

Yes. Our sheets are OEKO-TEX Standard 100 certified, meaning they are free from harmful chemicals and safe for sensitive skin.

4. How do I care for my Solavo bed sheets?

  • Machine wash cold with like colors.

  • Use mild detergent.

  • Tumble dry low or line dry.

  • Do not bleach.

This helps maintain softness and prevent fading.

5. What colors are available?

Our cotton sheet sets are available in 6 stylish colors: White, Grey, Blue, Beige, Pink, and Green.

6. Do you offer free shipping?

Yes. We offer free standard shipping on all U.S. orders over $50. Orders under $50 will have shipping costs calculated at checkout.

7. How long does shipping take?

  • Standard U.S. Shipping: 3–7 business days

  • Expedited Shipping: 2–4 business days

  • International Shipping: 7–15 business days (where available)

8. Can I return or exchange an item?

Yes. We offer 30-day returns on unused and unwashed items in their original packaging. For exchanges or returns, contact us at support@solavo.shop.

9. What payment methods do you accept?

We accept secure payments through PayPal and major credit/debit cards (Visa, MasterCard, American Express, Discover).

10. How can I contact customer support?

You can reach our support team by:

Email:  support@solavo.shop

Phone: +1 (636) 338-1691

Address: 1022 SW 12th Ave, Amarillo, Texas, 79101, USA